Outsourcing form processing service
Our Company offers services for outsourcing and processing of hand-filled forms, questionnaires, application forms and other documents to be entered into the information system.
The form processing involves entry of hand-filled content by data entry operator.
We process both finished forms with fixed structure (applications forms, etc.) and documents to be filled in using various data sources.
Types of processed documents:
We process:
- Social survey questionnaires
- Marketing research questionnaires
- Hand-filled forms
- Application forms for discount, club and other cards
- Promotion action questionnaires
- Forms for applicants
- Envelopes with coupons
- Tests
- Protocols
Example of entered content:
- Any text boxes (for example: full name, street)
- Dates
- Passport data
- Address
- Selection fields to choose one or more options
- Bar codes
- Check marks
- Any other content
Form processing stages:
- Removal of form’s package from the Client
- Forms scanning
- Entry of form content by data entry operators using a special software
- Verification of the entered data
- Data conversion into format of Client’s choice
- Delivery of form’s package back to the Client or package disposal.
To process initial large amount of form content, we use a data-flow processing technology, where the entire process features a single non-stop conveyor having high performance design.
Our software
We have developed special data processing software allowing us an optimal efficiency-quality-price ratio by an effective tuning of data entry process.
Our software is flexible and adaptable to any type of questionnaires, application forms and documents.
For some projects we use automated data recognition and entry solutions.
In addition, we offer services for direct data entry into Client’s information system by using its data entry interface.
Extra services
- Preparation of form samples
- Data verification and alteration in compliance with the Technical Assignment issued by the Client
- Data check using classifiers and reference sources
- Check for double content
- Cleaning of available databases
- Check against available reference sources
- Formation of additional attributes using already existing attributes
- Database conversion
- Database exportation
- Analysis of form contents
Data entry quality
Our Company endeavors to continuously improve the quality of our services and accuracy of forms digitization and processing by using both technical and organizational solutions. To improve the quality of our services, we have implemented the following measures:
- Use of special scanning and post processing equipment
- Use of special software designed to improve image quality
- Use of reference materials and classifiers (for example, postal domains, cities and streets) for data entry
- Use of software for built-in error checking
- Double verification of entered data
- Encouraging personnel to reduce data entry mistakes
To minimize mistakes, we offer double data entry service when the data to be entered are typed in twice by two different operators. Then the system checks two versions for differences. Finally, the third operator (controller) selects the correct text.
Double data entry solution is used both to process all data and highly critical fields (for example, mobile phone number).
Deliverables:
We can supply deliverables in any format of Client’s choice:
- Excel
- Access
- SQL server
- Other formats
We also deliver scanned copies of the forms. The Deliverables Table will include a field with the file address corresponding to each line.
Mode of cooperation
As a rule, we sign a service contract to agree upon the processing prices for each type of the form, processing time, etc. The Client will pay for the actual amount of processed forms (application forms, tests, etc.) on monthly basis.
Stages of work:
- You inform us about the location/site of work, requirements and your contact information
- We give an estimate of the total cost
- We start the work upon your agreement of the financial quote provided by us.
- We send the first result based on which mutually agreeable changes to the requirements are made.
- Upon completion of the work, we transfer all the results
- You make the complete payment as decided previously.